Last updated: February 3, 2024

At Look&Feel Ecuador, we take the protection of your personal data seriously. This policy explains how we collect, use, and protect the information you provide when interacting with our website.

Information we collect

Data provided by the user:

• Name, email address, phone number, and any other information submitted through forms.

Browsing data:

• IP address, geographical location, browser type, and behavior on the site.

How we use your data

• To respond to your inquiries and requests.
• To personalize your experience on the site.
• To send relevant information about our services.
• To continuously improve our website and services.
• To fulfill our legal and contractual obligations.

Legal basis for processing data

We process your data based on your explicit consent when you provide it, as well as to fulfill our legal obligations and for the execution of contracts to which you are a party.

Data retention

We keep your personal data only for as long as necessary for the purposes for which it was collected or as required by our legal obligations. Once this data is no longer needed, it will be securely deleted.

Data security

We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure.

Data sharing

We do not share your data with third parties except when necessary to:

• Fulfill our legal obligations.
• Provide requested services that require the participation of external providers.
• Protect our rights, property, or safety.

Cookies and similar technologies

We use cookies and similar technologies to improve your browsing experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

Your rights

You can exercise your rights to:

• Access your personal data.
• Rectify inaccurate information.
• Delete your data (right to be forgotten).
• Port your data to another service.
• Object to the processing of your data.
• Limit processing in certain circumstances.

To exercise these rights, contact us at: info@lookandfeel.com.ec.

International data transfers

If we transfer your data outside of Ecuador or the region, we ensure that it is done with appropriate security measures and in compliance with applicable data protection laws.

Changes to this policy

We reserve the right to update this policy periodically. The date of the last update is indicated at the top. Significant changes will be notified through our website.

Contact

If you have questions or concerns about this privacy policy or the processing of your personal data, please contact us at:

Email: info@lookandfeel.com.ec
Phone: +593 98 880 0433
Address: Quito, Ecuador

This privacy policy complies with the Organic Law on Personal Data Protection of Ecuador and other applicable data protection regulations.